UpMyB

Field service dispatch app

Assigns jobs to technicians, shows the route and keeps the customer informed. For: Repair, installation and delivery teams.

The problem

Jobs are assigned by phone, technicians lose time on routes, customers keep calling for an arrival time, and proof of work is a photo in someone's gallery.

How it works

Built from: gmaps, whatsapp, firebase, gsheets.

flowchart LR
  C(["Your customer"]) <-->|"asks, pays, gets updates"| APP["Your app<br/>Technician app: jobs, route, checklist, photos, signature"]
  APP --> L{{"Your logic<br/>the rules that are yours"}}
  subgraph EX["Apps that already exist: APIs and MCP servers"]
    A0["Google Maps<br/>Routes, distance and arrival times"]
    A1["WhatsApp<br/>Customer updates and proof of work"]
    A2["Firebase<br/>Live job status and technician sign-in"]
    A3["Google Sheets<br/>Daily summary for the owner"]
  end
  L --> A0
  L --> A1
  L --> A2
  L --> A3
  L --> DB[("What it keeps<br/>Jobs and customers, Technicians and skills, Routes and arrival times")]
  L --> OWN["Admin dashboard<br/>Dispatch board with live technician positions"]
  classDef yours fill:#1691D6,stroke:#0a5f95,color:#fff
  classDef ext fill:#E6F3FB,stroke:#1691D6,color:#12112E
  class APP,L,DB,OWN yours
  class A0,A1,A2,A3,A4 ext

The logic

  1. When new job arrives: Assign the nearest free technician with the right skill
  2. When technician starts the route: Send the customer a live arrival time
  3. When job finished: Require photos and a checklist, then collect a signature
  4. When job closed: Send the invoice and a payment link
  5. When technician delayed: Tell the customer and offer a new window
flowchart LR
  subgraph R0["Rule 1"]
    direction TB
    W0{{"When: New job arrives"}} --> T0["Then: Assign the nearest free technician with the right skill"]
  end
  subgraph R1["Rule 2"]
    direction TB
    W1{{"When: Technician starts the route"}} --> T1["Then: Send the customer a live arrival time"]
  end
  subgraph R2["Rule 3"]
    direction TB
    W2{{"When: Job finished"}} --> T2["Then: Require photos and a checklist, then collect a signature"]
  end
  subgraph R3["Rule 4"]
    direction TB
    W3{{"When: Job closed"}} --> T3["Then: Send the invoice and a payment link"]
  end
  subgraph R4["Rule 5"]
    direction TB
    W4{{"When: Technician delayed"}} --> T4["Then: Tell the customer and offer a new window"]
  end
  S(["Start"]) --> R0 --> R1 --> R2 --> R3 --> R4 --> E(["Done and logged"])
  classDef when fill:#E6F3FB,stroke:#1691D6,color:#12112E
  classDef then fill:#1691D6,stroke:#0a5f95,color:#fff
  classDef end1 fill:#12112E,stroke:#12112E,color:#fff
  class W0,W1,W2,W3,W4 when
  class T0,T1,T2,T3,T4 then
  class S,E end1

What can be developed

The money (illustrative example)

The customer pays ₹5999 per business, per month. API and hosting costs: Maps and routing ₹600, WhatsApp updates ₹700, Live data ₹300, Hosting ₹200, together ₹1800. Net profit ₹4199.

sankey-beta
Customer pays,Maps and routing,600
Customer pays,WhatsApp updates,700
Customer pays,Live data,300
Customer pays,Hosting,200
Customer pays,Net profit,4199

Watch out for

Build this for me